What The Role Is

As a Personal Banker you will provide best-in-class service by processing routine banking transactions while
also developing deep customer relationships and a thoughtful understanding of their needs. Through
relationship building, you will identify and offer the best and most appropriate personal business financial
products and services along with educating your customers on alternative and convenient transaction
channels. Personal Banker I team members will be cross-functional in a universal banking model to assist
clients with a myriad of needs. This position is on-site.
How You Will Make An Impact
* Support the transactional needs of the banking center and other lines of business, as well as identify
opportunities to deepen customer relationships.
* Open and process moderate to complex and consumer and basic small business deposit accounts,
providing appropriate solutions/services to businesses for managing their cash flow.
* Enjoy working in a team environment with frequent interactions with fellow teammates and
customers.
* Limited origination of simple consumer lending products such as personal loans and credit cards.
* Educate customers on other bank channels including online and mobile banking, interactive (Video)
tellers and full-service ATMs that provide convenience and value to customers.
* Meet or exceed individual sales/referrals and activity objectives - measured by an individual sales
and referral scorecard.
* Cash handling and adherence to proper balancing procedures.
* Review and maintain knowledge of products, fees, policies and current offers to assist customers
with consumer or business product suggestions.
* Explore the customer's financial needs and recommend other bank services and refer customers
within the branch when appropriate or to other departments when appropriate.
* Demonstrate compliance with all bank regulations that apply to your position and stay current on
regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other
regulations that apply to your position.
* Create a positive impact within the communities you serve by investing time in Community
Reinvestment Act (CRA) activities and financial literacy initiatives.

Who You Are
* Foundational knowledge of sales and service techniques with consumers and small businesses in a
structured, goal-based environment preferred.
* Excellent written and verbal communication skills with the ability to solve problems and nurture
client relationships even in contentious situations.
Education
* High school diploma required; college coursework preferred.

Experience
* Previous banking or demonstrated sales experience in business, retail or other industries preferred.
* 1-year cash handling experience in a banking or retail environment preferred.
Characteristics
* Regular and reliable attendance.
* Works cooperatively with others.

This position does NOT require S.A.F.E. registration at the time of employment.
If your experience aligns with this description, please consider applying. Many skills are transferable among
industries and a passion for the role and willingness to learn are important considerations. We believe that a
diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new
perspectives to the team and encourage everyone to apply.
The above statements are intended to describe the general nature and level of the work being performed by
people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence
Management reserves the right to amend and change responsibilities to meet business and organizational
needs as necessary.

Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, religion, color, national origin, sex, age, status as a
protected veteran, among other things, or status as a qualified individual with disability.

Team Player - Works well as a member of a group

Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter - Inspired to perform without outside help

High School (required)
Bachelors of Finance (required)

* Previous banking or demonstrated sales experience in business, retail or other industries preferred. * 1-year cash handling experience in a banking or retail environment preferred. Characteristics (required)