As a technical liaison, is responsible for providing troubleshooting and repair technical support to company field engineers, technicians, and customers. Assesses and responds to situations where standard procedures have failed in isolating or fixing problem equipment or software. May report design, reliability, and maintenance problems to engineering. This entry level po

Work across business and technology to create the solution intent and architectural vision and evolve it to align with GIS policy. Consult with the business regarding problems and technology to understand challenges and find secure solutions through their knowledge of the domain, practical experiments and Proof of Concepts (POCs). Lead rapid shaping of a high level archit

In Bound Call & Queue Management (You will learn how to) Answer in bound phone calls and document the calls in the ticket management system Continual monitoring of the Service Desk queue in the ticket management system for new tickets created via email Review categorize and prioritize calls using established processes Gather additional information when necessary to allow

Initial intake of all requests for assistance and level one troubleshooting with respect to computer and A/V hardware, software and network problems or related issues. Diagnosis of issues, including a determination of scope, urgency, and estimated time to resolution. Troubleshooting to determine resolution of issue or escalation of issue to Operations Support. Thoroughly

System Maintenance and Technical Support Assists in providing technical support for personal computers, servers, emails, printers, copy machines, scanners, and telephones. Troubleshoot and resolve technical issues. Set up computers, printers, scanners, and fax and copy machines. Accept internal help requests and determine if issues can be resolved locally Upgrade equipmen

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Al

The contract Field Technician will be working for our client, MSC for 'remote' deployment work. This individual will assist users with migrating to new laptop computers, assisting with locating their data, basics of a new device, installing printer drivers, and downloading and installing additionally needed software. They will also troubleshoot basic end user issues on va

The world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we'd like to know Are you FIS? About the role As a Product Support Representative, you will work

Desktop Support Engineer Location US IL North Chicago Job ID 2024 10573 Overview Planned Systems International, Inc (PSI) is seeking a Customer Service Engineer in North Chicago, IL. This position provides Tier 1 and Tier 2 Service Desk and End User Service for approximately 3,700 users of Windows PCs, Monday through Friday, 4 00 a.m. to 8 00 p.m. CST. The incumbent will

Provide Level 1 customer support to all incoming client queries during your shift. Understanding of financial data and global stock exchanges Deliver outstanding customer service by responding to and efficiently resolving client issues and requests. Investigate thoroughly all incoming queries and escalate to Level 2 where necessary. Work with Senior staff to provide dedic

Who we are Power a brighter future together. One that is safe, smart and sustainable. At Vivint, we are dedicated to redefining the home experience with technology and services to create a smarter, greener, safer home that saves our 2 million customers money every month. We deliver an integrated smart home system with in home consultation, professional installation and su

Enterprise Operations Analyst Recruiting Location US IL Chicago Department Information Technology Summary As a member of the NOC, the Enterprise Operations Analyst is part of a team who are responsible for providing 24 x 7 365 infrastructure and applications management, support and monitoring of IT systems. Using IT Operations monitoring and management tools, the analyst

Cresco Labs is seeking a talented Operations Engineer to assist in the planning, design, and execution of facility engineering projects across all of Cresco's cannabis cultivation and processing locations. This individual will report to the Senior Director of Engineering and will be a key contributor to the maintenance, renovation and expansion plans for our production fa

Field Service Technician ID 2024 3691 Department Customer Service Position Type Hidden (2049) Location US IL Chicago Job Overview Do you have experience as a general contractor or background working in construction? Are you interested in working for a company that puts your wellbeing first, providing comprehensive benefits starting on your first day, profit sharing, and 4

POSITION TITLE Shift Monitor LOCATION/DEPT Shield of Hope REPORTS TO Program Director FLSA CATEGORY Non Exempt STATUS TYPE RFT/ FPT DEPARTMENT MISSION To support the full mission of The Salvation Army by providing compassionate, professional service to the families residing at the Emergency Homeless Assessment and Referral Center and the community in a team focused manner